Dispatch and Delivery

Parcel

Dispatch

Subject to availability of goods, whatever delivery method you select we aim to dispatch your order as quickly as possible – usually the same day and always within 24-48 hours of receipt unless otherwise advised. Generally our dispatch timescales are as follows:

Monday Place order by 2.00pm for same day dispatch. After 2.00pm dispatch will be on Tuesday.
Tuesday Place order by 2.00pm for same day dispatch. After 2.00pm dispatch will be on Thursday.
Wednesday All orders will be dispatched on Thursday.
Thursday Place order by 4.00pm for same day dispatch. After 4.00pm dispatch will be on Saturday.
Friday All orders will be dispatched on Saturday.
Saturday Place order by 11.00am for same day dispatch. After 11.00am dispatch will be on Monday.
Sunday All orders will be dispatched on Monday.

Delivery Charges

Delivery costs start at £1.20 for our economy option within the UK on items such as Greetings Cards and Socks. Many other items and combinations of items (e.g. Mugs, Notebooks and Notepads) up to 1kg attract an economy delivery charge of £2.75 (for UK).

However, for orders where the cost of goods exceeds £50.00, standard postage to a single UK destination is free.

Jewellery orders of a value of over £50.00 will be sent by Royal Mail Special Delivery or FedEx. These services will be provided at no extra cost to you.

Delivery Services

We use Royal Mail or FedEx for our standard delivery services. Delivery options will be presented to you at the Checkout stage of your order. Orders sent by Royal Mail First Class Post to UK destinations will normally arrive within 1-3 days from dispatch and orders sent by Royal Mail Second Class Post to UK destinations will normally arrive within 3-5 days from dispatch although these timescales cannot be guaranteed. Orders sent by FedEx are a ‘next working day’ delivery service. Large or bulky orders (UK only due to size restrictions) will usually be sent by FedEx Next Working Day Delivery or Royal Mail ParcelForce 48 depending upon delivery location.

Orders outside of the UK will be dispatched by Royal Mail International Standard Airmail and delivery times vary depending upon destination.

Delivery Locations

Please note we do not ship to USA, Canada, South America, Africa, Russia, China or India.

Restrictions on Goods

Sometimes for reasons of copyright or due to trade/size restrictions items that we sell cannot be dispatched to all countries. Usually, restricted destinations will not be offered for delivery selection as you proceed through Checkout. If we are unable to dispatch your requested item to the delivery address you request we will notify you by email.